I have made many purchases from AliExpress. To start with dealing with problems, they were accommodating, but recently, I’ve been extremely disappointed in their service. The last couple of orders, one I never received, did a dispute, they wanted me to prove I didn’t receive the product, they suggested i go to our post office, in a city of millions of people, like I’m going to get someone from the post office to search through millions of packages to find one thing, (needle in a haystack.), they won’t do that. Can anyone tell me how to prove i didn’t receive a package? Yet it’s noted that AliExpress refunds if you don’t receive your order. Second problem, ordered building block buildings (similar to lego) many of my orders had pieces missing, most of the time things were resolved, however not this time, they wanted me to pay to send items back to china, would cost me more then products worth. With items that I have had to return when they paid return shipping it went to a address probably an hours drive from our place. Now they have locked me out to be able to contact them. Do NOT recommend using AliExpress. WARNING, you get what you paid for, should be you DON’T get what you paid for.