Negative stars I expect Aliexpress to delete this, but if you read this, just don't order from them. This company uses every trick in the book to scam you out of money. I ordered an item for my daughter's birthday in early June. Six weeks later, when we were out of town, it supposedly arrived. Three days after the supposed delivery, I received an email from the company stating that the "window to report" my item was satisfactory had closed. I thought that was strange. After my family returned home, I saw that the only item that was delivered was a tiny pack of 4 batteries, with a mailing address from Kentucky stuck over an Chinese address, nothing denoting who the seller was. I went to the site to report that I had received the wrong item, but wasn't given that option in the pulldown menu. I had to select issue with shipping. I was told to check with my post office. I checked with my post office, they said they had nothing from this company, but an employee did tell me that the tracking number I received was one that is used for small parcel items, much smaller than what I'd ordered for my daughter. I tried to file a dispute on the company's site, but could not upload a picture taken with my cellphone after multiple attempts. I then tried messaging the company, but was ignored. At this point, I opened a grievance with Paypal. A few days later I received a message in my inbox on the AliExpress site with an apology, stating I would receive a refund. When I checked the status of my Paypal claim, however, I just got the message that the issue was "pending" until August 6. On August 7, I found out that Paypal closed the case because Aliexpress claimed that I didn't upload evidence, which was impossible to do in the first place and was detailed in my claim. Paypal won't allow me to re-open the claim, even though Aliexpress stated it would refund me and never did. Great buyer's protection, Paypal. My daughter was disappointed to say the least. Avoid this company like the plague.