Aliexpress promise to follow up on a merchant that has stolen my money and not shipped goods. Aliexpress customer service sent me 1 email to say they will contact merchant. Merchant has not responded to me. Aliexpress has IGNORED 10 of my emails to find out where my goods are. Aliexpress promises to refund purchase cost but they DON'T. They are protecting the thief of merchant and give customers EMPTY PROMISES as they have NO INTENSION of refunding any money. I have cotacted PayPal NOT TO WORK WITH ALIEXPRESS WEBSITE. I have given Aliexpress 1 star because it is not possible to give -10 stars.