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Jie
I would give them negative stars if I could. I paid 321CAD for a electric self-clean litter box. After 40days waiting tracing information said it is delivered which I didn’t receive. I have to dispute it afterwards they admitted address they sent was wrong. Instead of giving a refund they gave another shipping information show seller resent something to me but not the product I paid for. My order is a electric self-clean litter box value 321 CAD but the they sent me a little box only value 12US dollars. So after I wrote back the facts back Aliexpress emailed me said seller agreed my proposal which is a fully refund that was on June 14. Today I received another email from AliExpress said I didn’t provide evidence to support my request so they released payment to seller and case is closed. So my suggestion is never buy anything from aliexpress because they’re unsupportive and inresponsible .
2 years ago
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Aliexpress has a 1.4 average rating from 2,998 reviews

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