Company is a fraud! I placed my order on May 14th, knew it would take a little longer to receive, but when my nephew hadn’t received his shirt in a month, I reached out. The website showed my order placed, but it literally showed nothing shipped out, and no tracking number. I did the chat function to speak to someone and they lied non-stop. First they tried to say my order was delivered by using a fake tracking number for a shirt that was similar to mine, but not what I ordered. When I argued that, they tried to say the tracking# was a digit off, then proceeded to “show” me again that it was delivered. I pushed back and said it was not delivered, and they said I would have to contact the post office with the tracking#, get photo or letter proof that it wasn’t delivered, then let them know. She then said it was delivered on May 14th. No! That is when I ordered it! She kept saying it was delivered on that day, then literally stopped talking. I waited in that chat for over an hour, but nothing.
Today I logged into the app that they conveniently now have for tracking orders, tracked it, still shows nothing shipped, yet the tracking number shows delivered in June. But of course there is no apartment number which I clearly provided with the order. I tried opening a dispute, but it won’t allow me to do that. This company rips you off!
2 years ago
Aliexpress has a
1.4
average rating
from
2,998
reviews
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