I have made 6 separate purchases from AliExpress, involving 4 different vendors and 12 different items, made on four different dates spanning over three months.
There were problems with every purchase with only and they all had an element of scamming. To date, I only received one-third of the items. Of these, 6 items were from the same vendor but only 2 items were received. I received upsells when I purchased one item which were perceived to be good deals. But it became evident they only made partial shipments so they could prove delivery then the onus was put on my to prove I did not receive delivery of the other items. In spite of sending photos of my shipment and appealing it, my claim was rejected due to insufficient proof that my order was not received. This is their scam which I learned is a popular scam. Also, the two items I did receive were not properly packaged and both were badly damaged.
Another of these vendor's items was supposed to be a tool but instead I literally received a photo of a tool. As I reread the auction, it was almost impossible to know this with only one small hint hidden in the content.
A third vendor's items were a set of screws that were labelled in such a way that I took them as the North American measurements. But when they arrived, they were micro screws that were nothing like what I expected and not useable. The only way I would get my refund is to ship them back which would cost me more than I paid for them. I opted not to do this because of how unlikely it was that I would actually get a refund if I did.
All rejected claims were appealed and AliExpress was definitely NOT on the buyers side. The best I can tell, the appeal never even made it to a human as the denied appeal was instant after submitting them.
1 year ago
Aliexpress has a
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