I started with Ali about 10 months ago. Most of my items have been decent quality. I realized that for women's clothing, you need to size up. Sometimes, 2 sizes. Sometimes, the quality you receive is not like the photo. Some are great finds. And come out better than you would think Regarding my issues 1. Wrong size 3 items were relatively cheap and I gave them away to charity. 2. A clothing item was not made according to the size chart there was a refund given and I used that to tsilor the item. 3. One items was not at all like the photo and the seller denied all my complaints and said ship it back. Catch there is no free return shipping and can cost like $40 to return which obviously is more expensive than the item. Another one not like then photo was a 50% refund. The item was very poor so I had to throw it away and could not donate, another reveived a full rrfund . 4. Some items were really mediocre, but I was able to make it work. In all of all my purchases, isdues about 8% either got a refund, partial refund or went straight into the garbage.