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Dennis McKenzie
I ordered a BreadMaker. The shipper gave out a Fed Ex tracking Number. I had ordered the Bread Maker on 24 August 2023 and received a tracking number in 7 Sept. 2023. When the package didn't arrive . I called Fed Ex and was told that neither my name or the address was not on the package that fed ex received an address and name that wasn't mine. Notifying Aloexpress about my problem they said they started an investigation. The shipper claimed that they had sent the product and gave the tracking number . This is the number that I had used when tracking the bread Maker. The shipper suggested that I was dishonest andwas trying to scam them. Aliexpress took the sellers word and refused to even check with fed ex. They denied the claim saying they had info that the package was delivered. Of course it was delivered but not to me. An easy check with Fed Ex and they could show that the package was never scheduled to be sent to me.
1 year ago
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