Ordered a generator ($485) as the price saved me over a $150 from Amazon. I was originally given a UPS tracking number that was fake. I ordered on the 15th of the month. After contacting the shippper multiple times about the item not showing up in UPS tracking, I was told to be patient and it may take a few days. On the 24th of the month I received an email stating that my generator had arrived on the 17th and was given another tracking number. This tracking showed a five pound package had been delivered. The generator should have weighed over 50 pounds. We have package acceptance at the condo I live at, they accept and log all packages that arrive and then call me to come get them. The item never arrived. I have tried to get a refund but all contact is AI generated and keep getting runaround. Contacted my credit card company and they have reversed charges. Buyer beware with this app. There are other apps out there that I have used and with great success. I will not be using this one any longer.