Ali Express - This is a terrible platform service they are non-responsible. It appears the vendors can treat their customers anyway and they don't care. DON'T BUY ANYTHING FROM THESE PEOPLE, YOU WILL NOT GET YOUR ITEMS- I WOULD SUGGEST GOING TO AN AMERICAN COMPANY WHERE THEY UNDERSTAND HOW TO TAKE OF THE CUSTOMER. I ordered a Beta Se Pool Cleaner for Ali Express vendor, Once I checked out I saw a coupon that gave me $40 off the price. I waited for 8 days no communication from the vendor and they let the order expired because they made a mistake by offering a coupon instead of the standard price so they failed to ship the item and an automatic refund occurred. By the way, I lost the coupon also however the item was refunded. I called Ali Express and explained what happened and explained what happen. Of course, I expressed my disappointment all they could say was "I'm sorry", and then suggested I purchase the item for someone else. I found the same Itrem (Beta Se Pool Skimmer) for a little bit more money on July 26, 2024. On July 1, 2024, the vendor informed me they did not have inventory, however, they are still selling the item online it indicated 4 were in stock. I called Ali Express and spoke with a representative all she could say was I'm sorry? She indicated they I would receive a refund in 5 days July 5, 2024. I would never shop on this platform ever again......... their vendors are dishonest people