Don’t ever use AliExpress. There are so many scammers on this site. I was scammed by a seller who sent a random package to a different address in the same ZIP code. The fraudulent seller is called Super Super Super Excellent Store. Because the USPS delivery confirmation only shows the city, not the street address, the scammer used that as proof of delivery. I called USPS on July 5, 2024, and it confirmed that a package (likely containing a small object) was delivered to a different address in the same ZIP code. I have reported the fraud to the U.S. Postal Service Inspector, and they will launch an investigation into this fraud.
Follow-up on July 6, 2024:
I have followed up with the seller and AliExpress many, many times (see the conversation thread on your website). AliExpress wants me to prove the package was not delivered to the correct address. Although USPS Customer Service (800-275-8777) told me yesterday that the package linked to the tracking number was not delivered to the address I had provided but to a different address in the same ZIP code, the bureaucractic agent refused to give me a written statement to that effect. I explained the situation to AliExpress, but my refund request was still rejected. Apparently AliExpress would rather be on the side of the scammer instead of helping the customer. I am so sick of the AliExpress online platform. You can complain to AliExpress customer service all you want; they'll promise to help you but then won't.
Do NOT buy from these fraudulent sellers on AliExpress: Super Super Super Excellent Store and ZHAO CAI Shop Store.
Update on 7/9/2024:
After many days of anger and frustration and fighting with the not-so-helpful customer service, I eventually got my refund.
This was my first time shopping on AliExpress, and the experience was so bad that I will never again shop on this platform.
AliExpress should really weed out the fraudulent sellers on its platform, such as Super Super Super Excellent Store and ZHAO CAI Shop Store.
Mail fraud ruins not only AliExpress's reputation but also China’s reputation.
1 month ago
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