AliExpress is deliberately misleading customers and breaking UK advertising laws. Most items listed on AliExpress claim "Free Returns within 90 days". This sounds great, no risk if you receive a wrong/faulty product, right? Wrong! This is because for most items, AliExpress does not provide a free return label, instead it asks you to pay the return shipping fee and then upload the receipt to be reimbursed. That sounds inconvenient, but not completely unreasonable. Until you realise AliExpress will not reimburse your postage fee, instead it provides you with a coupon for that value! So, to return your item, you pay for it, and you receive a coupon credit towards your next purchase. As the “Free Return” is conditional upon a future purchase, it is NOT FREE. You’ll find no mention of the shipping fee being reimbursed as a coupon unless you manage to find it buried very deeply on the website – see screenshot with this review. One can only reasonably assume this information is deliberately hidden from the customer. Customer Care is abysmal, provided by agents in China using computer translation. The agents are completely useless, cannot help, and instead write things like “You are our most precious loyal beautiful and most trusted customer and we understand your hope and concern”. I strongly advise anyone reading this to take 10mins to submit a complaint on the ASA (Advertising Standards Authority) website regarding this fraudulent “Free Returns” advertising. Only once AliExpress are forced to change this will customers be better informed.