They are frauds, liars and thieves: I purchased an item for $123. It was a village house (tattoo house) and was shown with a light. When I got the house there was no light and the item was broken. I immediately took photos and contacted the seller Kafu House. They apologized for no light and offered $10 to go buy my own light and sent it immediately. They told me to try and fix the house and if it was not fixable they would return my whole amount and provide free return shipping. I said I would try and fix the item and if not I would want a full refund and to return the product. They very nicely agreed. When I glued the pieces back on the house they just fell right back off and of course this makes the house unusable. I sent them a message that I did want to return as we discussed and then they blocked me. I contacted Aliexpress (the fraud company) and they told me to contact the seller. I again, explained that I had been blocked. I sent them photos of the broken item, screenshots of the Kafu house conversation where they said if I could not fix to my satisfaction they would refund my money and photos of me being blocked. I then got an email saying pretty much tough luck and that I had been reimbursed $10. I think this is the scam. They do not include the whole item and then offer you a very small amount back for the missing piece. They promise to reimburse if you cannot fix the item and then they block you. Then Aliexpress says you have already been refunded. How do they figure $10 covers a broken $123 item. Fraud, Fraud, Fraud. I have contacted the online chat 4 times and each time they say they will take care of it and then I get a denied email and no way to contact them except through the chat that just takes you right back to where you started. Tonight I have a screenshot of the chat person saying Yes, I would receive my refund in full and immediately upon believing them and ending the chat I get an email saying too bad, no refund again. So I even have Aliexpress saying I would receive full refund, Kafu House (the seller) saying I would receive full refund and still they continue to play the FRAUD game.