I ordered some items in early December for Christmas. It'stated I would get these items by Christmas. I did not in fact, I didn't get them until a week after Christmas. So I had to buy extra gifts in the meantime.. I tried very hard to get a hold of customer service which didn't help. I tried to get ahold of the seller, All they could tell me was that it was on its way. I put in for a refund Telling them.I wanted a refund because I haven't received the item and that it was supposed to be for christmas. They played around with it until I finally received the items now They won't refund me because I received the items. And their way of making up for it is to give me a dollar coupon. I will never. Order from them again. If you want cheap stuff buy it off temu. I have bought hundreds of items off a temu and I have had no problems with refunds or returns.