AliExpress canceled my order after promising they wouldn’t—and now they want me to pay more to re-buy itJust a warning to anyone relying on AliExpress’s “Buyer Protection” or chat support: I placed two legit orders during their anniversary sale. I paid in full. The listings showed a fixed price with free shipping—no model selection, no deposit disclaimer, nothing shady-looking. After I ordered, the seller stalled and didn’t ship. I contacted AliExpress support multiple times. They promised everything was fine and that I had “nothing to worry about.” I even told them I do not want a refund—I just want the products I paid for. Guess what happened next? Both orders were canceled “due to shipping delays” They refunded me without my consent The customer support team gave me copy-paste replies And now they want me to “just reorder”… for $500+ more since the sale ended I’ve already filed complaints with: The FTC The California Attorney General And my bank, with full documentation of everything they said and did If this sounds like a one-off, it’s not. I’ve seen other users get the same treatment. Buyer Protection means nothing if they cancel your order anyway and hide behind canned responses. Avoid the seller Shandong Dongcheng Machinery Store and be extremely cautious with platform support promises. I’ve got screenshots, receipts, and chat logs to back it all up.