Having an absolute nightmare with AliExpress who refuse to accept that I have not received delivery, despite sending them screenshots of Evri's tracking and an email from Evri stating "Thank you for bearing with me whilst I had the depot conduct a search over the last 2 days. Unfortunately they have not been able to locate your parcel and as it has been 5 days I must advise you that it is potentially lost in our network." and "We will also liaise with them directly regarding this undelivered item. Once again I'm sorry for this delay and that we have not been able to locate your parcel." AliExpress's reply, "Sorry for keeping you waiting so long. Since the package has been wait for you to pick up and the document you provided can’t support your claim. The evidence should be the official documents and be stamped and including information such as: tracking number, address, condition of the package, signature , etc. We are sorry to inform that your appeal request was rejected." Absolute joke! Have wasted hours, and hours, trying to get this resolved!