Terrible customer service. They are always in the seller's side, even if the seller is a scammer. Ordered an item, got an item in a completly different color than what I ordered + half a size. Wasted several hours with their customer support, one agent promised me a partial refund without return, but never did that. After contacting again they refused to contact me at all, ignoring what the agent before said. In some point they just started auto answering me with an auto prepared message, no matter what I said they ignored it and sent this message. They have 0 respect to their customers and their time. Avoid them at any cost!