I was never told about shipping times until AFTER putting in credit card info. I was ordering Halloween costumes for my 3 kids. I placed the order oct 3 and received my sons the day after Halloween, nov 1, and my twin daughters on nov 5! I tried multiple times to contact them via phone (no numbers anywhere), email was rejected, tried online/app chat support with no help, then placed disputes on all three items... (never being able to track or getting a delivery date!!!!) all for the response of disputes to completely disregard my disappointment and request of a refund!!!! DOOOOO NOOOOTTTT BUYYYYY FROMMM THEMMMM!!!!!