i ordered masks to be delivered prior to Halloween not only have they not arrive for Halloween but I still have not received them. After going back and forth with someone named Nicole Li who answers the messages and asking for them to refund my money they refused stating the items have been delivered , however they have not. the last message i sent her she replied with a crying emoji **********This company is a scam artist do not order from them not only will you not get your stuff but they insist on not refunding you either . They really suck stay away don't buy from Ali Express they scam you out of your money Horrible company and the people who answer their emails are the worst especially Nicole Li ONCE AGAIN STAY AWAY BUY ITEMS AT YOUR OWN RISK THEY ARE HORRIBLE PEOPLE AND HAVE THE WORST PEOPLE SKILLS ALSO IF YOU WANT TO GET SCAMMED BUY FROM ALI EXPRESS