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Monica A.
Based on the declaration on the homepage with buyer protection, I thought it was safe to make purchase. I couldn't be more wrong. I bought a bag which came on time but damaged, the bag was not completely finished and vital parts were missing. I requested seller to send a new one and pay for the return of the damaged. Aliexpress manager suggested partial credit of $42.10 or I have to pay the return freight ($103.86 estimated from UPS). The bag cost $60.14. I am either out of $20.00 but have possession of a unusable bag or I have to spend 103.86 to return the damaged bag I shouldn't received to begin with so now the $60.14 bag will cost $164. How is this buyer protection guarantee?
5 years ago
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Aliexpress has a 1.4 average rating from 3,006 reviews

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