Do not deal with this company, a total farce, they advertise “buyer protection” they say you open a Dispute and they will help work out the problem and get your money back - NOT. I purchased 10 capillary knobs, I told the seller what I wanted and they said these were the correct items, so I purchased them for £67 and then had to pay £29 customs and then when I came to use them, they were the wrong knobs (These are for cookers). I opened a dispute, I was told I would have to pay to send them back and I could only claim the difference on the purchase price, so I said I wanted the full amount so Aliexpress decided to close my dispute. You can not talk/contact/email Aliexpress and the seller also doesn’t reply. I have lost nearly £100 which is not my fault. To sum up, this is a ghost company, they do not do what they advertise, they take your money and run, it is not worth the risk.
5 years ago
Aliexpress has a
1.4
average rating
from
3,005
reviews
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