I had order shoes size 8 from Ali Express. I had put order on dated 6th September 2019 and received after long wait of 20 days on 26th September. I almost forget that I had ordered for shoes from ali express. I usually wear size 8 for shoes which is same length for all brands available in India. But the shoes I had received from ali express is under size, it had mentioned size 8 but the actual length is very short. I had requested to replace my shoes but the customer support asks me to raise dispute first then we look into it. I had raised dispute on same date, 26th September. Further they ask me for proof and I send some pics showing size is not fit for me, but all in vain. Bloody ali express closed that dispute with no conclusion. They no very well these shoes are useless for me. Further I had requested them that I am ready to bear the courier charges but even they not consider my request. I had wasted INR 1437.29 not actually I had wasted but ali express had wasted my hard earned money. Really very bad experience with ali express order no. 8001457463968995