From Canada I ordered a “universal knife/ tool sharpening machine... They sent me a 220/240 v model with a EURO plug ... I disputed the order and I lost ... In my humble opinion , when you sell to. The world , the least you can do is make sure you send the right specs / voltage .... If you don’t know then you ask the customer to confirm that he really wants that model .... Not very professional... I was a Platinum member buying stuff on AE all the time , not always satisfied but I let go ... That was my last order ... And I will never buy or recommend that site to anyone anymore . I deleted the apps from my electronics ...Period 1 IF BY ANY CHANCE YOU WOULD STILL BUY STUFF FROM THERE MAKE SURE TO TAKE A SCREENSHOT OF THE ITEM YOU ARE BUYING , BECAUSE THE SELLER WILL CHANGE THE DESCRIPTION AT HIS OWN PROFIT , SAYING “THAT’S WHAT YOU BOUGHT “ ...