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Atul Jauhari
I ordered 4 products from AliExpress on 25th September 2019 amounting to more than US$ 80. Till date i.e. 25th November 2019 not even a single product is delivered. Out of US $ 80 only US $ 37 has been refunded, which amounts to less than 50%. Also, their dispute system is funny. For one of the undelivered products, i was not supposed to raise a dispute before 23rd November 2019. When i tried to raise a dispute on 24th November 2019, the website says that the order is finished, which means, order is delivered. Whereas the product is not delivered. They have buyer's protection guarantee, which states that, if the product is not delivered within the stipulated time, which runs anything between 45 to 75 days, the money will be refunded. In my case neither products were delivered nor part of the money is refunded. Pathetic and unreliable kind of service. Better stay away from AliExpress.
5 years ago
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