It is your choice to purchase where you want, it's your money. BUT, beware purchasing from websites or vendors overseas especially on aliexpress. A particular vendor LGTOY store on aliexpress is one example of why I will not buy on this site, and why I will encourage others to purchase from reputable or local vendors elsewhere. Most vendors if not all that are selling on here use auto translation to communicate via messaging. I know these translators can be inaccurate and either party can get confused as to what is being said. Beyond that it's your call as to whether or not you want to deal with countless hours of misinterpretation and a sense of feeling like you're being screwed. LGTOY store has tried to take me across the coals due to them shipping a partial order to this day I still have not received.... On top of that in order to try to obtain what I had originally paid for, they wanted me to purchase parts so they could ship what never arrived in the initial order. I put faith in this company to deliver the goods promised and Hopefully work out an arrangement to get my original parts and replacement parts for a faulty product. No, they would not stand by any warranty or fulfill the shipment of my original order without me having to make another purchase for items I never wanted. Sometimes what you see is not what you get, so beware. Alot of product will show items and have no description on what comes with it....letting the vendor pick and choose what comes with what and negating and dispute you have against them . Because these vendors are on the other side of the world , it seems that they are untouchable when it comes to getting what you paid for, and their will be no resolution to your inquires. In my situation, I had made an inquiry against LGTOY store with aliexpress customer service . After my initial complaint was issued via messaging with a representative saying that they alone would handle the situation with the vendor, I get a message 10 minutes later being harassed by the LGTOY store vendor. Very disrespectful and uncalled for. If this is how aliexpress and its vendors do business, they shouldn't be doing business period!
My last purchase has been made, and that will be the very last purchase I'll make with aliexpress.
This my be an isolated incident, and I'm quite sure it isn't. If you are reading this and something similar has happened to you I encourage you to write your review, let consumers know how you feel so they won't fall into the same trap I and many others have and let your what ever financial payment company (PayPal etc.) know your situation so you can have an outside source do an inquiry besides aliexpress. One star, one vendor, one less customer.
4 years ago
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