I bought a smartphone from xiaomi official store on aliexpress for my son
1- I asked them when do you send my order? their reply 1-4 days
After 5 days i asked again and their answer was 2- 15 days.
I told them this is not serious and their answer was that goods are not available and asked me to cancel my order.
So first they lie and second they admit that they don't have the phone. They sold me something they don't have
Screenshot nr 1
2- I told them that I want it for my son and this is the reason i'm not canceling. Also i asked if they are xiaomi official (no answer from them regarding this)
But what they do? They ask me again to cancel
Screenshot nr 2
3- I told them that i reported their bad behavior to aliexpress and again they ask me to cancel
Screenshot nr 3
4- I tell them that I will not cancel
They answer - Wait until the order is closed, then the system will refund you. If you want to wait, we can't stop you, then just wait.
So they tell me that they don't have any intention to send my order and i have to wait until it is closed by the system. (they can't stop me)
Also as defence they try to pressure and to intimidate me by using the fact that i asked them to hide the price (poor people)
a) i asked them only once if they can hide the price because of the taxes (we use this method with many sellers all over the world) and i never mentioned it again. They didn't answer that. And now they pretend that they didn't send the order because of this. Also they tried to preach me telling me that paying taxes is everyone's duty (what a pity for these people and their defence)
No one in this world has the right to tell me what i do or i don't do. The only thing they could have done was to tell me that they can't change the price but they never mentioned it because it has no sense. Now they are trying to play the failed moral card.
Screenshot 4
5- At this situation i reported everything to Aliexpress. Xiaomi Official Store on Aliexpress was to make me wait 50 days until the system cancel automatically the order. But i can't wait 50 days for their sick mind and 20 days for the refund. 50+20 =70 days for nothing or better for sick mind people.
I cancel the order but what xiaomi store does? They ask me to cancel but to choose "other reasons"
The reason I cancelled is because of their terrible behavior, because they are bad people, because they are cheating and they ask me to cancel for other reasons? This is insane. So they don't cancel because they want "other reasons". Those people who asked me to cancel now tell me to choose "other reasons". If not I will have to wait again 50 days.
Screenshot 5
To recapitulate Xiaomi Official Store on Aliexpress
1- sells phones which they don't have
2- lie the buyers
3- ask them constantly to cancel the order
4- pressure the buyer with the fact of keeping his order for 50 days
5- try to intimidate the buyer playing the moral card
6- after i cancel they try to pressure me to choose "other reasons". if not they will not cancel and I will have to wait 50 days.
And aliexpress answer to all this? you have to cancel according to xiaomi desires or you have to wait 50 days. They play xiaomi game and they block me to report . Aliexpress is total fraud. They are all, the same bunch of thieves
4 years ago
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