Login
Start Free Trial Are you a business?? Click Here
Anonymous
I have ordered a number of items on Aliexpress. Delivery frequently takes longer than estimated, but on a price/value basis some decent purchases. However, BUYER BEWARE! I filed a dispute when 1 out of 4 electronic devices was DOA and would not power on. I filed a dispute & was told to be patient for more than a week for a response due to Chinese holiday. Finally, while I was traveling for a week out of town, they replied that they needed a video of the item (I had already sent a picture) within 2 days or their judgement would be in favor of the seller's proposed solution of no refund, no replacement. I appealed the judgement, sent a video of me pressing the power button on the DOA device, and quickly received an email stating that my appeal was denied due to "insufficient evidence."
4 years ago
Read Aliexpress Reviews
Aliexpress has a 1.4 average rating from 3,001 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial