AliExpress is a total scam trying to lure unsuspecting US customers into thinking they're getting a deal. The products they send tend to be near expiration dates and if you have anything that you want to return, good luck getting through to customer service. Some merchants are honest but you take your chances. If you don't get a refund, you are out of luck. The automated help bot is totally worthless and is just an automated bot that doesn't really do anything. There is live person via chat when you can get them and when you file a claim, they say they will get in touch with you via Email but they never will. With the Chinese CCP virus going around the globe, their service is even less now dayss. So unless you are willing to gamble on junk products or just throwing your money away, just stay away from this site.
5 years ago
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