Horrible shopping platform, from login experience (you need to solve captcha and slide a stupid bar), to shopping, shipping, and the most terrible things is the sellers. Yet forget about customer service. When disputing an even $1 item, they are asking for proof and evidence and argue before issuing refund. Are you kidding me? I have been trying to be calm and positive, but I ran out of patience. Look below few examples: I wrote: "Hi seller, it has been more than 90 days I am waiting for this toy. Summer finished and I feel horrible not to have this fishing toy on every beach visit in summer. Weather is getting cold and I don't want this anymore. Pls issue refund". Seller: "Dear friend, Please don't worry, please feel assured that we will be always responsible for our transaction, we will protect your right well no matter it is in shipping time or not.Could you please kindly wait for it patiently.It is not reaching you by then, please do feel free to contact us, we will find a nice solution for you asap.Best regards". What? After 90 days waiting you are asking to be patient? Where is your commitment? This is another: "hi, one of the chandelier LEDs are not light up anymore. how can I rest of it is bulb issue? How and where can I get the spare bulb? can you provide specification of the bulb model?" Seller: "yes, i will send you led bulbs" Me:"should I do anything? or it will be initiated from your side." Seller after 1 day: "You need to pay the shipping cost" Me: "how much is it? can you pls provide all details and processes in one message? this was is taking long time to know details" No response for another 2 days Me: "Hi, can you pls respond?" Seller: "hi ,i will check it" What the hell is going on here? Why no one cares about my time? Chandelier bulb is broken, there is no details of the lamp, room is dark and it took 1 week and still no one is gonna tell me what..... perhaps, they are gonna send it by normal mail to wait another 40 days! Are you crazy?