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Terrible experience. Order 8017510130127314 I ordered a Huawei Band 4 Pro fitness bracelet. The seller sent me a woman;s bra! I am a man! I submitted a dispute and requested a refund. The dispute went to AliExpress arbitration. AliExpress arbitration told me to upload as evidence proof photos of package with tracking number, waybill and item sent. I uploaded the requested evidence as proof. AliExpress arbitration ruled against me. Reason? Insufficient evidence proof! No explanation about what was insufficient. No way to appeal, no other channels of communication open. AliExpress protects fraudulent or incompetent sellers. They do no protect honest buyers. Never again.
4 years ago
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