Where "in the past" it was nice to buy a nice gadget or product for little money, nowadays it is a collection of junk (defective) and products that regularly do not arrive. The frustration that you receive a product that does not work after 6 weeks of waiting is bad enough. Then you have to make a dispute and film with your smartphone and show or hear what is missing. Then you are at the mercy of the ali express gods whether the proof is good enough. And if so hope that the costs of sending items back will not be too high.
Also in this case. So created a dispute, defined what the problem is, added evidence. That was sufficient enough for the supplier to offer an alternative product. We worked on that until Ali rejected the dispute. Motivated again and also stated that the supplier and I already had an agreement in principle. Refused again (without further reason). Eventually, but appealed and that was also rejected. Now, however, with the motivation that there was no convincing evidence.
Why not convincing evidence and why is it not shown sooner or is it not communicated. Then you are nicely finished. So I too .. to order more than 150 it is time to say goodbye. goodbye Ali ..
4 years ago
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