Very poor service over the telephone about Argos card. With being told I was paying interest as well as late payment fees each month to find out I wasn’t on a buy now pay later scheme as this wasn’t
Made clear . I then spoken to two people over the phone and there was no customer service they belittled me and made me feel like a idiot. When trying to come to a solution I said I can’t pay the outstanding amount now but I will set up a direct debit for them to tell me i Would still be being charged interest . I feel as though this is a money making scheme and I have been conned over double the amount I paid For the item . I am now left skint and unable to feed my family because of this . There was no compromise and felt as though no one understood where I was coming from . It wasn’t clear that the min payment I was paying was not enough and that I would be charged late fees.
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