I placed an order for next day delivery. When the item didn’t arrive 2 days later I contacted the customer care team who told me there was no trace of the item in transit, so they issued a refund. That’s fine, these things happen. However I came home 4 days later to find the item in my back garden. It had been thrown over my 6ft fence, was no longer in the box ( from the impact of it hitting the floor). Smashed in pieces and soaked wet through. The box literally broke apart as I tried to stand it up. To make matters worse it was dumped on top of freshly laid lawn which is now damaged from the weight of the item. I contacted Argos to collect the item which they promised would be the next day, however I waited in all day for nobody to bother turning up. The driver claimed he couldn’t gain access to the property’ which is simply a lie because I left the item on the drive way (completely accessible) as instructed by Argos themselves. So another collection was made and again no one turned up. Now all they can offer is a ‘all day’ collection tomorrow and I suspect as per the others nobody will turn up. Now I have an item that wasn’t suppose to be delivered, Is damaged, soaked wet through and impossible to return. Ohh and Argos feel they have the right to hold my money until the damaged goods they dumped into my property 6 days late make it back to them by some miracle using there dreadful courier system.