My order off a new fridge freezer was arriving today 4 December 2020. The driver and his colleague pulled up. I opened my door. And asked if they could put my old one which was in my kitchen. I live in a 1 bed flat so it was straight forward. Yes he replied he asked if it was open I told him yes. I thanked him . I went back in to my kitchen put the kettle on. Walked back into lounge. And I saw the back off lorry disappearing down the road. I went out to my garage. And to my shock . The new one was in there. I went inside and rang them. I said why have you put my new fridge freezer in my garage I asked you to put my old one in what was in my kitchen. Oh he said. Silence!!! So I said will you come back . No was the reply we are out off your area. I said don't take me for a fool I saw you going out off my street less than 10 mins. Ago. He denied that just said we not in your area . So I asked him what am I supposed to do then. He said can't you go ask neighbours to do it. I said no. I don't no them enough to say can you come sort my problem out . Which the Argos Delivery person refused to do. Then to my SHOCK He said it's not very heavy drag it in . My god. I told him I was 71. Riddled with osteoarthritis..no chance I could do that . So again he told me not in my area not coming back. So thank you Argos. If you do look into this. I would like you to ask them persons. To take a course in how to treat vunerable people. How to aquire manners. How to tell truth. I am Not a nasty person . But this person has knocked me back. I was so upset stressed and could not stop crying . At this horrible human being . !!!