They make it extremely difficult to do a returns. Can only make a return to select stores during lockdown (Argos concession stores inside Sainsbury’s but not Argos collection points inside a Sainsbury’s and no direct Argos stores either). This is not made clear on the website and customer service is awful and untrained in this. Called CS just before heading out to make sure I can return at the nearest store, was told yes and called the Sainsbury’s ahead of time to confirm and they said no. Called again and they recommended a different Argos/Sainsbury’s collection point 30mins walk away. Got there and can’t do the return as it’s not a concession store. Another lady there has the same problem as me. Ended up having to walk all the way back home and then 30mins in the opposite direction to get to a correct store for refunds as customer service desk have no clue 😂🤣😂 never buy anything from Argos again, sticking to Amazon prime.