Our Bush TV screen went blank over a week ago now. The TV was only 4 months old, returned to the store only to be told to take it home and set it back up and call customer support, which by the way we're excellent. The technician did a few tests and decided it couldn't be repaired, I had to download some photos and send to prove basically it wasn't damaged, at this point I thought I'd be able to take the TV into store and swap it for a replacement TV, but no we are now waiting for a third party to collect our broken TV and deliver a new one. Why have Argos gone down this route, ok it's not the end of the world, but come on, leaving a family with no TV over Christmas through no fault of their own is not in my opinion very good customer service. Extremely disappointed. We work for the NHS and have not had any leave since March, with the first Christmas off in 5 years! Thanks Argos. 😣
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