returns I purchased a dash cam and when trying to set it up I found that it was faulty (annoying but these things happen) I went online for help and was told on the chat line that it was the manufacturers responsibility for the warranty and not argos, I then rang the helpline for my local branch (drakehouse sheffield) to listen to the same thing on a recording, the next morning I went to the above branch ready for an argument and the lady that dealt with me was very helpful and offered me a full refund or replacement I chose to replace the item the moral to this sad affair is do not contact anyone just turn up to the branch and save yourself some hassle