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Anonymous
Ordered an item on same day delivery. Received text and email order confirmation. Items weren’t delivered. When I went onto my account to check, my order had been cancelled. Logged onto live chat. The customer services agent couldn’t have been more unhelpful. Basically told me the warehouse had cancelled the order for reasons unknown. She couldn’t tell me why I didn’t receive any communication about the order cancellation. When I enquired about refunds I was advised it would be 3-5 days. Agent was uninterested, unhelpful and just terminated the chat without trying to help at all. Will never be using Argos again. Appalling customer service!
3 years ago
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Argos has a 2.7 average rating from 3,988 reviews

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