This review is for the Leeds crown point store and the argos brand in general.
BE AWARE, this store does not operate according to its stated opening hours. The manager of this store does whatever she wants, the other day I went to the store to collect an order, the store was shut early as the manager decided to.
Went next day to the store, asked to speak to the manager, ignored the first and second time and said the manager was busy. I insisted and said I can wait. I waited for 10-15 mins. Finally spoke to the manager, she came out looking grumpy and impatient. Asked her why the store was closed, she said she the store was quiet and she has waited as long as she could, and made the decision to send staffs home early that day.
She tried really hard to send me away, told me all complaints are only handled by head office, and that there is nothing that she can do. Didn't even apologised for the inconvenience caused because of her wise decision the previous day.
And guess what when I file a complaint to the head office? They simply apologise for the inconvenience caused and said that it was an unfortunate event, and that's it.
I haven't done click and collect with Argos in the past, and I am extremely disappointed with my purchase with them. Learned my lesson, would stay away from argos in the future.
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