Fuming I had to even give 1 star! I ordered a sofa and when it arrived it looked nothing like the sofa we ordered on the website so much so we thought they has sent the wrong sofa. We phoned and asked them to collect it and send the correct sofa. When the second one arrived it was the same! They said it was the correct one that we ordered despite being a different colour, shape and size! To top off the ordeal because I had bought an evoucher through a scheme at work which entitled me to 6% discount they will now only give me an evoucher back so I am stuck with a voucher for a company I never want to use again and can't trust to use the voucher to buy another sofa when the ones they send out look absolutely nothing like the ones advertised on the website! Furious and disgusted with the appalling service from a major company!