SCAMMERS! DON’T buy Apple products from Argos!
I’ve ordered Apple Watch on 6.02 and I haven’t noticed that it wasn’t the new generation so I’ve decided to return it. I was trying to organize collection from home for over two months. I went through at least 20 collection dates that they should come pick up the item, but they didn’t. Collection were cancelled at 10pm after whole day I was waiting for them....they were trying to sort out when I was calling them but clearly I knew that they don’t give a sh* about it. Money been taken, so now it’s not their priority to collect item. Such a nightmare. Hundreds of chat messages with them, calls and finally after two months someone came to collect it. The lady believe me look like rachet....homeless. So I’ve asked her if she can give me proof of collection but she said she is not doing it, I’ve said that I won’t give her anything with no proof that she collected this from me. She agreed to send me email that I’ve got. On the email says that the money should be in a week time. It’s been two weeks already and nothing. Contacted them on online chat. 4 times after giving my order number people left chat (that happened before too so I wasn’t surprised of their tactics), 5th person told me that she won’t give me return and I need to contact my card issuer. I was shocked. Contacted them over the phone and lady told me that they did investigation and she told me that I’ve sent them fake Apple Watch back!!! This is incredible and I can’t believe this could happen in such a big company like Argos. I am going to do everything to get my money back and to make sure these guys will be punished for the way they treated me as it’s unbelievable. I am going to spread the word everywhere and I am thinking to go to police as this might be big thing inside Argos - maybe someone took my Apple Watch and replaced with fake one. I am sure there are CCTV there so police will be able to investigate it. Don’t buy any Apple products there as you might be accused of sending them back fake products. DON’T TRUST THEM.
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