I ordered a two single beds, mattresses to my home address, the drivers (two drivers) turned up to drop the beds off, I politely ask if they could take the beds upstairs for me. They explained that they couldn't do this because of Corvid - 19! I am absolutely disappointed and discusted by this. If its your policy to enter my house, tell me you can't take these bulky items upstairs but can enter my house, not wearing any masks and tell me they couldn't just take it up stairs, then this is so unacceptable and unprofessional by your company and from your drivers. Do you Not state on your Web site this statement : "Your order will be delivered to your doorstep in a safe and sensible location, and large items will be taken to your room of choice where it’s safe to do so." Well, our house is completely safe, I have had both corvid vaccines and I also take extra care and attention in relation to corvid -19. This isn't the same policy that your company and especially your drivers have. If your company and your drivers were so concerned about Corvid - 19, even though the government rules have changed, explain why your drivers can drop my items in my hall way (without maks) but NOT take the items upstairs. Surely, if your staff were so concerned about getting corvid from upstairs then the same concerns are still evident in my hallway but they were NOT concerned about entering my home!!! Has a company, it looks like you are NOT adhering to you own policy ("Your order will be delivered to your doorstep in a safe and sensible location, and large items will be taken to your room of choice where it’s safe to do so.") Surely, you have breached your contract with me especially when it states your above statement above!!!! If your drivers thought I might have corvid in an empty bedroom, then surely would this Not be the case in my hallway??? Thanks to this poor service I received, I will now have to pay someone to take the items upstairs for me! Please respond to this email as a matter of urgency!!!!