You need a good clear out with rude and bad mannered staff who lack excellent communication and listening skills, does Argos employ inexperienced staff members that only know how to say no, they have no experience in dealing with customers who need to return an item that is faulty, have no general knowledge of there own terms and conditions and like to make stuff up in there little peanut brains, if a customer wants to return a faulty item they have the right to do so, can’t say just because the box has been opened you can’t return it, the disturbed staff member who looks miserable and lacks confidence didn’t know what to say after coming up with ridiculous statements, his breath was really bad behind the mask, smelled of saliva mixed with faeces, the staff member was talking rubbish so it explains why his filthy mouth was smelling, people like him that makes Argos a nightmare , either Argos steps up and trains it’s staff properly or shut down your stores, no good hiding in Sainsbury’s now or is this ur last move before you actually shut down your stores , if you can’t sort ur staff out then I hope omicron puts you out of business !!!