Bought steamer sun loungers, 1st day it snapped in two. When ordering it stated suitable for delivery however on check out I had to pick them up. this was miles away as they only had limited stock. Now contacted them through chat to someone who didn't speak English and then I had to call them and was promised an email with £20 refund. Not seen that yet either. Trouble is I needed them for the one sunny weekend that we get so had to sort it with wood glue and screws so probably now can't return. Poor quality for price and terrible customer services. Neither contacts were in anyway interested and indeed were preoccupied at time of contact.