I went to the Argos with my Aunt on Wednesday to the store in Kilburn, London. When it was said to go to the collection point, we were standing there for a good 15 mins with the item still not ready. Why call me up to collect the item if it hasnt arrived yet? The employees kept looking at my receipt only to go off and never return - not even explain why the wait was taking so long. This is bad customer service and not only this, but the store itself is very old fashioned with the ordering still having to write the number down on paper.
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