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Mohammad Hasan
I ordered a cooker from Argos. A week later it was the delivery date. I got a message from Argos that my cooker would be delivered in designated delivery date between 7am and 1am. As such, I waited all day for the delivery man without going to work. Because the cooker is my special need. I don't have a cooker in my house and I have to struggle to eat. I have to buy food from outside. After waiting all day, when the cooker was not delivered, I called Argos customer service. There I spoke with a female customer service advisor named Hayley. When I asked to know when the cooker will be delivered with the order number, she told me that the delivery has been cancelled, and it has to be rebooked after 4 days. That means I have to buy food from outside for another four or five days and outside food is always expensive. And it will take a few more days to install that cooker. That means 2 more weeks in total. I have taken leave from work and I have lost my earnings in there, my income has been missed. In response to Argos' blunder, they only gave a harsh apology, Argos supposed to let me know about the cancellation but they did not give a sh***t on me . In fact, as a big company, Argos does not care about the customer anymore. They have such rude customer service in several branches, including East Ham, that it hurts to write. Now at Argos they are not counting customers for this but one day the time will come when Argos will be spat out by ordinary customers. I look forward to that time.
2 years ago
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Argos has a 2.7 average rating from 3,988 reviews

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