i ordered 2 x laptops with screens from Argos website, the collection was from a local sainsburys in bethnal green and stated 2 x 2 items (i.e the laptop x 2 and the monitor x 2), however when i went to pick up the items only 1 x laptop and 1 x monitor (i.e 2 items ) were handed over as the order stated 2 items only. this was clearly an opportunity to exploit the system by the sainsburys local staff as they only handed over 2 items both attached to each other in the form 1 laptop and 1 ,monitor meaning i was misisng 1 x laptop and 1 monitor .
i tried several times to complain in store and to speak with argos customer services but each time was given the run around and got nowehere.
i'm now £400 down, having been ripped off by a huge corporation a completely shocking customer experience.
I would recommend to never collect from Sainsburys local especially bethnal green, as i'm convinced the staff know the whereabouts of this laptop...
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