This is a little email just to say how disappointed I am with the service. I have bought some items online. I tried to see if went through so I tried the track your order bit but it wasn't working. I sent 2 emails and after 5 hours I had to call Customer Services just to find out that one of the items was out of stock and I would have to wait 7 days for refund. When I try to ask why as it wasn't my fault she start rushing into information. One of my friends start laughing at the situation as I was trying to buy something since yesterday. the person said "If you are laughing I'm just going to cancel your order" and hung up on me. For starters, how can be possible for me have to wait for 7 days for something that is not my fault or just a simple "change of mind" with the buy? the website kept showing availability for 10 minutes before I went through with the buy. So, how can I have to wait for their mistake? and the website still showing that a shop in Angel has the item. How come, a customer care person hang up on a customer? This is totally unacceptable. I don't know if one customer is important to them (as I've written to them), but I'm closing my account today (it is a new one, but I buy things from them in a monthly basis in their stores) and I hope I don't need to use it again for the time being. Please Argos, just be fair with people when it is not their fault and please, don't hang up on customers is very very rude.