I was served by two different members of staff in the Warrington Church Street branch. Both members of staff had terrible customer service. The queue was very long and all staff were on tills not giving out items to people waiting to collect them. I asked politely if someone from the back could pass me my items as they had been sat there 20 minutes whilst I queued and paid. Her response was very abrupt. Within minutes my items were given to me with a very sarcastic ‘Have a nice day’. This is not the first time I’ve experienced attitude from staff at this store. People shouldn’t work in retail if they can’t organise themselves to ensure good customer service is provided. I would have given zero stars if this was an option.
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