Argos , delivery company Panther, lost my mattress in the warehouse 5 weeks ago and still waiting. Ordered a mattress on 26th November 2023 Guaranteed normally within 14 days . Was booked for Saturday 16th December, Friday 15th got my text with delivery time . . Saturday 16th we get a text message. We're sorry your Argos Ltd order has not reached your depot in time for delivery. We'll call you within 48 hours to rebook. We received this text on the Monday and Wednesday. That night we received the text to re- book . To set up a date for your sparkly new Argos Ltd items to be delivered. So booked it for Saturday 23rd December 2023. I got a phone call from Panther there delivery company for Argos to admit it did arrive and it had been lost in the warehouse. As it was now Christmas they needed to re order a mattress and I would need to book another delivery day in January, which I booked Saturday 13th which was the earliest weekend I could book. But then I received a phone call on Monday the 8th January to say they don't deliver to my postcode on Saturdays!!!! Absolute joke as I had already booked up on line for this mattress 3 times and they had lost it. So no weekend delivery now and only week day free for us was Friday 19th January 2024. And waiting and waiting for a delivery slot so I can make sure we have a family member ready a waiting to finally take delivery, only to receive the text message at 9.30pm at night. Fingers crossed now it gets delivered in the morning as promised. Originally Panther said we would receive an email the next day to sort. As yet not one single email or phone call to apologise. It's been a nightmare as out new bed arrived from Argos on the 18th of December and it's been sat taking up valuable space as we can't build it as no mattress for it . I want an apology, some compensation for all the hassle, time wasteted, and lies from panther that it was lost by them . Or probably stollen conveniently just in time for Christmas. It would be appreciated if Argos do contact us